Spinning Heart

FAQ'S

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What should I expect on my first visit?

We ask that you come a few minutes early to fill out a brief application for care. You will then follow your therapist to the treatment room where you can discuss the type of treatment you will be receiving. Your therapist will leave the room to allow you to undress to your comfort level and cover yourself using the top sheet. Your therapist will knock prior to re-entering the room. The treatment rooms provide a soothing atmosphere with dimmed lights and relaxing music.

 
Should I talk to my therapist/cosmetologist during my massage or skin care treatment?

It is important to communicate with your therapist/cosmetologist regarding your tolerance, room and table temperature, or any questions you may have about the treatment you are receiving. We encourage our clients to relax during any body or skin care treatments, so it is not necessary for you talk throughout your entire treatment.

 
When should I re-schedule another appointment?

Your therapist/cosmetologist will be glad to give you a suggested time frame for rescheduling depending on the results you are trying to achieve. Example: pain management/maintenance or stress relief with massage, smoother skin/fewer wrinkles with skin care, or detoxification/exfoliation with a body scrub and wrap.

 
Should I tip after my treatment?

Gratuities are not included in the price of any of our services. It is your choice as to whether or not you wish to leave a tip.